FAQ

General:

• What does this glove do? 
  The Furluna Pets 2-in-1 Grooming Glove makes grooming easy and enjoyable for both you and your pet. One side helps you gently brush away loose fur while giving your pet a relaxing massage, and the other side can be used to remove pet hair from furniture, clothes, and other surfaces around your home.
  
  
• Can i use it on both cats and dogs? 
  Absolutely! The Furluna Pets 2-in-1 Grooming Glove works great for both cats and dogs - Whether they have short, medium or long fur. It's also effective on rabbits and other furry pets!
  
  
• How do i use the glove?
  The Furluna Pets 2-in-1 Pet Hair Remover & Grooming Glove makes grooming easy and enjoyable for both you and your furry friend.
  
  
  1. Put the glove on your hand. It’s soft, lightweight, and fits comfortably, so you can start grooming right away.
     
     
  2. Gently run your hand over your pet’s coat. The glove’s textured surface picks up loose hair, dirt, and dander while giving your pet a gentle, relaxing massage.
     
     
  3. Collect the fur. As you groom, loose hair sticks to the glove’s surface — just peel it off and toss it away when you’re done.
     
     
  4. Use it around your home. You can also swipe the glove over furniture, clothing, or car seats to lift and collect pet hair easily.
     
     
  5. Rinse and reuse. When finished, simply rinse your Furluna Pets Glove with warm water, let it air dry, and it’s ready for your next grooming session.
  
  

Regular use helps reduce shedding, keeps your pet’s coat soft and shiny, and makes cleanup around the house a breeze — all with a simple glove!

• Can i use it on wet or dry fur? Yes! You can use your Furluna Pets Glove on both wet and dry fur. Use it dry for everyday grooming and to collect loose fur, or use it during bath time to help lather shampoo and gently remove dirt and debris.
  
  
• How do i clean the glove after use? 
  Cleaning your Furluna Pets Glove is simple. After grooming, peel off any collected hair. If needed, rinse the glove in warm water with mild soap, then let it air dry. It’s reusable, easy to clean, and built to last.
  
  
• Is the glove safe for my pet's skin? Will it scratch or irritate?
  Yes — the Furluna Pets Glove is made from soft, pet-friendly materials that won’t scratch or irritate your pet’s skin. It’s gentle enough for daily use and works well even for pets with sensitive coats.
  
  
• Will it completely stop shedding?
  While the Furluna Pets Glove helps remove loose hair and significantly reduce shedding around your home, shedding is a natural process for most pets. Regular grooming helps control it and improves your pet’s coat health over time.
  
  
• Can i use it on furniture, clothes or car seats?
  Yes! The Furluna Pets Glove can also be used to remove pet hair from furniture, carpets, bedding, clothing, and car interiors. Simply swipe the glove over any surface to lift and collect pet hair quickly.
  
  
• Does it help with allergies or dander?
  Yes! Regular use of the Furluna Pets Glove helps reduce loose fur, dirt and dander on your pet's coat. This can help keep your home cleaner and may reduce allergy triggers for sensitive family members. 
  
  
• My pet doesn’t like brushes — will they like this glove?
  Most pets love it! Because it feels like being petted or massaged, even pets who dislike traditional brushes often enjoy grooming sessions with this glove. Start slowly and gently to help your pet get used to it.
  
  

Shipping & Returns:

• Do you ship internationally?
  Yes, Furluna Pets ships internationally! We are committed to bringing our high-quality products to customers around the world. Please visit our shipping information page for details on international shipping rates and delivery times. If you have any questions, our customer service team is here to help.
  
  
• Can I change my shipping address?
  Accidentally put in the wrong shipping address? As long as your order isn't shipped out already, we'll be happy to change the shipping address. Send us an email with the new order details and we'll make the modification to your order.
  
  
• How can I track my order?
  Once your order is shipped, you will receive an email with a tracking number and a link to track your package. 
  
  
• Help! I think my order is lost!
  Worried that your order was lost in transit? If your order isn't showing up through the tracking link, your tracking number may update to advise of delayed delivery date. Please give the tracking number time to update. If your item still hasn't been delivered within 30 days, please contact us immediately so we can solve the issue.
  
  
• What payment methods do you accept?
  We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options available at checkout.
  
  
• How long does shipping take?
  Shipping times vary based on your location and the shipping method selected. Orders placed with standard shipping typically arrive within 8-14 business days (once dispatched). 
  
  All orders will be dispatched from our warehouse within 3 business days. In peak periods please allow for up to 6 business days for dispatch.
  
  *All shipping times exclude clearance/customs delays
  
  
• What is your return policy?
  We offer a 90-day return policy on most products. Items must be unused and in their original packaging. Please visit our returns page for detailed instructions on how to initiate a return.
  
  
• Do you offer exchanges?
  Yes, we offer exchanges for defective or damaged items. Please contact our customer service team to arrange an exchange.